Operation Raccoon City received a mixed critical reception. IGN’s review stated “An actual zombie outbreak would have been less tragic,” calling the game “little more than a poor man’s SOCOM and a destitute man’s Resident Evil.” GameSpotechoed these sentiments, stating that the game “is a frighteningly flawed action-heavy spin-off that withers in the shadow of its superior alternatives”. GamesTM magazine gave Operation Raccoon City 3/10, criticising the team mate AI, glitches, and unimaginative set pieces. They played through the first four levels on single player and did not review the multiplayer modes. Eurogamer called it an “under-designed and under-produced nightmare…that delivers the bare minimum in every category.”GamesRadar summed up its review with “poor design choices, narrative missteps, and technical issues combine to make this one of the worst Resident Evil games to date.” Game Informer ended their review with “Not even online play is enough of a reason to warrant checking out this botched experiment with the Resident Evil brand.” Edge gave the game a 3 out of 10, concluding that “it’s hard to see what this distinctly low budget shooter has to offer beyond yet another return visit to already blood-saturated and well-trodden ground.” Game Revolution even went as far as to say that the game hurt the Resident Evil brand name, and that the game “should never have had the Resident Evil name attached to it. It smacks of purely business-oriented decision-making. Players are guaranteed to walk into the store and see that name and expect something completely different. It’s not fair to consumers and Resident Evil fans alike.
Some reviews were positive. The Official Xbox Magazine gave it a score of 7/10, as a “satisfying blend of gunplay and teamwork.” Destructoid said that the game “suffers from poor design…but that doesn’t stop it from being a genuinely good time that should satisfy anybody looking for a hardcore romp.” The Guardian said “It’s important to bear in mind that it’s best experienced multiplayer rather than solo. But it’s great fun and adds a fresh spin to a key time and place in the Resident Eviluniverse.” GameShark said: “Raccoon City isn’t the next real Resident Evil game (though its improved controls do bode well for that game). Instead, it’s a mostly solid third-person, cover-based shooter set in the same universe.”